Guest Services

Contact Us

You can the visit the Guest Services team near Big W or contact them on 03) 9361 5511, during our
opening hours.

Lost and found

If you have misplaced an item, please visit the Guest Services team near Big W or contact them on (03) 9361 5511 during our opening hours to provide a description and leave your details. Please note all items are held for a period of three months, except for valuable items, which are handed to the local police station.

Gift Cards

The perfect gift every time. A Watergardens Gift Card is the ultimate way to keep that someone special spoilt for choice.

Gift Cards can be purchased for any amount between $20 and $500, with a $1.50 issuance fee per card. All gift cards are valid for 36 months from the date of issue. Gift Cards are currently available for purchase from our Guest Services Desk, located near Big W. EFTPOS and credit card payments accepted only.

Click here for more information.

Gift Cards

Free WIFI

Free Wi­Fi is available throughout Watergardens. To connect, ensure Wi­Fi on your device is enabled
and select the available network profile called “Watergardens Free Wi-Fi” and follow the prompts.


*Terms and Conditions apply. Please visit Guest Services if you require any assistance.

ATMs

With so many fabulous things to do and find at Watergardens, we have made your experience easier
with all major bank ATMs within your reach at every turn.